Hot Lines and Text Lines
A crisis is defined by the person going through it. If a situation exceeds a person’s coping skills, they are in crisis. If you are facing a crisis, please use the hotlines below. Depending on the topic, there are specialized hotlines below.
If you are in immediate danger, call 911!
988 Suicide & Crisis Life Line
Call/Text 988
24/7/365 confidential crisis hotline for everyone. Access to free, one-on-one assistance to provide compassionate support for yourself and your friends. Call, text, online chat, Spanish, and deaf or hard of hearing options available.
Arizona Statewide Crisis Hotline
Call 1-844-534-HOPE (4673)
Text: 4HOPE (44673)
24/7/365 crisis line available to anyone in Arizona. Available to provide support through telephone conversations, community-based mobile services, and facility-based stabilization sites.
Teen Lifeline
Call 520-327-8336
Text 602-248-8336
24/7/365 crisis hotline for teens, answered by teen counselors. Peer counseling available from 3 to 9 PM, every day. Texting services are available from 3 to 9 PM, every day.
Call 1-800-950-NAMI (6264) or Text ‘FRIEND’ to 62640 or Email helpline@nami.org
Available Monday through Friday from 10 AM to 10 PM Eastern Time. This is a free, confidential nationwide support service with peers (people who have also gone through mental health struggles) that provides one-one-one emotional support, mental health information, and resources to tackle tough challenges.
Call 1-866-488-7386 or Text ‘START’ to 678-678
24/7/365 crisis hotline for LGTBQ+ young people located anywhere in the United States. This crisis service is 100% confidential and 100% free. Call, text, or online, chat options are available. In very specific instances of abuse or a clear concern of an in-progress or imminent suicide, Trevor counselors may need to contact a child welfare agency or emergency service.
Call 520-327-7273; Toll free at 1-800-400-1001; After-hours line at 520-235-3358; TTY/TDD at 520-327-1721
24/7/365 crisis line that supports sexual assault survivors for anyone in Southern Arizona. Sexual assault is any sexual activity where consent is not freely given by an individual. This crisis line is available for anyone who has experienced a sexual assault no matter when it had occurred. Specially trained crisis advocates are able to help navigate and provide options to sexual assault incidents that have occurred, as well as provide referrals for free support services.
Call 1-866-331-9474 or TTY 800.787.3224 or Text ‘LOVEIS’ to 22522
24/7/365 hotline to provide confidential support for teens and young adults seeking help, resources, or information related to healthy relationships and dating abuse in the United States. Call, text, or live chat online are avaiable.
Call 520-621-3335 – After-hours callers may speak with a Crisis Specialist by pressing 1 when prompted by automated message.
University of Arizona’s Counseling and Psych Services (CAPS) offers crisis support services to students. You can call their 24/7 line or drop by CAPS North or CAPS South during crisis hours.
Tribal Warm Line: Call 1-855-728-8630 (24/7/365)
Dedicated Tohono O’odham Nation Crisis Line: Call 1-844-423-8759
Pascua Yaqui Tribe: Call 520-879-6060 (8 AM to 5 PM) or Call 520-591-7206 (After Hours or Weekends)
Finding Behavioral Health Resources & Treatment
Behavioral Health is the connection between behaviors, emotions, thoughts, and biology, affecting your overall physical well-being and daily functioning. Behavioral health treatment and resources typically include addressing both substance use and mental health concerns.
Support & Resources are helpful tools that are within the community that can help you and support your overall well-being. These tend to be more based in the community and provide opportunities that can help you connect with other people. There is a variety of type of support & resources that may include support groups, educational classes or materials, and engaging activities.
Treatment is the specialized care and plan to address a medical condition. This is where you will start if you’re looking for things like therapy or medication that require medical professionals.
Inpatient: A medical service the requires a patient to be in a hospital or specialized facility 24/7 for care and monitoring. This is usually short-term and for crisis situations.
Residential: A long term health care program that is supervised 24/7 that provides a supportive, non-hospital setting to help individuals build recovery skills. This usually is for 30 – 90 days.
Outpatient: This medical care does not require an overnight stay. This treatment is designed for individuals who need support, but do not require supervision.
Intensive Outpatient Program: Also called “IOP,” this is a type of outpatient service that requires more structure. Typically it will be 3 hours a day for 3 days a week. It will include groups and/or therapy.
Intake: This is the first appointment you make with a behavioral health agency. This includes an assessment that will you review your medical and behavioral health history.
Case Management: This is the coordination of your treatment and care. Your professional team will provide case management to help you navigate the system and make sure your needs are addressed.
List of Resources & Treatment
The Youth Health Action Team (YHAT) is a youth-led volunteer group for individuals ages 14 to 24. The team focuses on promoting mental and behavioral health for both themselves and their peers in Pima County. Currently, YHAT focuses on making youth mental health and substance use resources, including podcasts, posters, and research tools all designed to support youth in local schools and communities.
Click here to check out their podcast on YouTube!
Click here for more YHAT resources!
Pima County Health Department’s youth mental health initiative for young people living in Pima County, ages 25 and younger. Get access to 5 free therapy sessions with La Frontera, complete the “Be There” certificate to earn $40, and find other youth resources in the community.
526 N 4th Ave, Tucson, AZ 85705
The Thornhill Lopez Center on 4th is a safe place for LGBTQ+ and allied youth ages 13-24 to access a variety of services to support their health and well-being. Programming includes suicide prevention, substance abuse prevention, life skills, sexual-violence prevention, and more. The Eon Youth Lounge is a space for youth to provide support, positive identity development, opportunity for growth, and the ability to safely connect with other LGBTQ+ and their allied peers. It operates out of Thornhill Lopez Center every Thursday evening from 6:00 PM to 8:00 PM.
Click here to learn more about the Thornhill Lopez Center and other SAAF services!
The Goodwill of Southern Arizona provides a variety of different services youth and adults. For youth programs, they provide support with school and education, homelessness, employment, and life skills. They also have drop-in Youth Reengagement Centers that serve youth and young adults ages 12 -24, which provide a safe space for young people to learn, heal, and grow. Click here to learn more about the Youth Reengagement Centers and other youth programming!
Goodwill Metro Youth Center
300 N 4th Ave, Tucson, AZ 85705
Monday: 10:30 AM to 4:00 PM
Tuesday – Thursday: 9:00 AM to 4:00 PM
Goodwill REC Center
1920 E Silverlake Rd, Ste 207, Tucson, AZ 85713
Monday: 10:30 AM to 4:00 PM
Tuesday – Friday: 9:00 AM to 4:00 PM
Goodwill Opportunity Youth Center
7149 E 22nd St, Tucson, AZ 85710
Monday: 10:30 AM to 4:00 PM
Tuesday – Thursday: 9:00 AM to 4:00 PM
Goodwill Impact Youth Center
2990 W Ina Rd, Tucson, AZ 85741
Tuesday – Friday: 11:00 AM to 6:00 PM
If you are interested in enrolling with the Youth Reengagement Center, reach out to Kiana Green (520-308-8654 or kgreen@goodwilltucson.org) or Ryan Stouffer (520-627-7667 or rstouffer@goodwilltucson.org).
Boys To Men Tucson offers services and programs to help boys and masculine-identified youth to grow in safe spaces to connect with others and to promote safety, authenticity, and health. They provide Talking Circle groups for youth and young adults, mentorship opportunities, and adventure outing opportunities.
Click here to check out the events calendar for Boys To Men!
Student Wellness Assistance Program
If you are a new or current student at Pima Community College, the Student Wellness Assistance Program has counselors to help support you with personal challenges and academic success. Counselors are available to meet during business hours (Monday – Friday from 8 AM to 5 PM). They connect with you on a short term basis to help support you with concerns and get you connected to community resources as needed. The program is free for students for up to 6 sessions per concern. You can call 1-833-251-9941 for more information.
6050 N Corona Rd, Tucson, AZ 85704
Sonora Behavioral Health Hospital in Tucson has inpatient programs for adolescents and teens struggling with mental health, substance use, or dual diagnosis. The youth unit services teens, ages 12-17, with specialized programing to meet the specific needs of young people. No referrals are needed, walk-in’s 24/7 are welcome. You can also call the Sonora’s Patient Services Helpline at 833-786-0080 at anytime to ask questions.
2695 North Craycroft Road, Tucson, Arizona 85712
Palo Verde Behavioral Health provides inpatient and outpatient mental health care for adolescents ages 12 -17. They provide support to help address the emotional, behavioral, and social needs of the individual using an integrated approach to recovery. If you are interested in start a no-cost assessment, please call 520-322-2888.
924 N Alvernon Way, Ste 110, Tucson, AZ 85711
Services include therapy, skills building, LGBTQ+ support, substance use,case management, and care coordination to youth. To schedule an intake appointment, please call the intake number: 520-205-4732
6141 E Grant Road, Tucson, AZ 85712
Devereux Arizona offers outpatient and residential treatment programs for youth ages 5 to 18. They provide various support services including counseling, health education, skills training and development.
If you interested in outpatient services call 520-326-1424. Parents, if you have a provider doing a referral, have them send an email to AZPimaOutpatientReferrals@devereux.org.
If you are interested in residential services, call 520-721-7656 or email AZAdmissions@devereux.org.
6599 N Oracle Rd Ste B, Tucson, AZ 85704
Artemis offers various treatment programming for young people struggling with alcohol or drug use and mental health concerns. They offer a full range of teen programs including inpatient and residential treatment programs, intensive outpatient, partial hospitalization programs, and outpatient services. Call now for more information 520-614-8647.
4653 E. Pima St., Tucson, AZ 85712
The Mark Counseling (under Easterseals Blake Foundation) provides comprehensive adult and youth for both mental health and substance use treatment services. For youth aged 12 – 17, they therapy and intensive outpatient treatment (IOP) to help equip teens with tools to help manage their mental health or substance use disorder. If you are interested, call 520-326-6182 or fill out their referral form online.
1161 N El Dorado Place Ste 203, Tucson, AZ 85715
Clarvida provides services for youth and their families. They specialize in foster care, adult services, substance use disorders, psychiatric care, medication management, case management, and more.
They also feature The Seven Challenges Programs designed for teens and adults who are experiencing problems related to alcohol or drug use. If you are interested please call 520-748-7108 or click here to learn more about the Seven Challenges Program.
Click here to learn more about other services at Clarvida!
Cielos Location: 1135 N Jones Blvd, Tucson, AZ 85715
La Frontera provides outpatient services to adolescents and teens, including case management, therapy, counseling, and groups for both mental health and substance use care. The Cielos Location is specific for adolescents and teens. If you are interested, please call 520-206-8600.
In addition, Pima County Health Department offers 5 free therapy sessions through La Frontera. Click here for more information!
University of Arizona’s Counseling & Psych Services (CAPS) provides in-person and virtual mental health services for students and mental health promoting programs for campus community. The provide counseling, crisis support, care coordination, medication management, peer support, intensive outpatient programs (IOP), and more. To make an appointment, call 520-621-3334 or make an appointment online.
CAPS also provides a 24/7 crisis line: 520-621-3334
This list is meant to identify resources that are specific to teens and young adults (18 – 24). If you are over 18, there are a lot more treatment options available for you! Many of the places listed also provide resources for adults as well. Check out the list of other resource guides to find services that may fit your needs.
Looking for treatment can be tough and hard to figure out what to do. If you need more support with finding resources and treatment, there is help for you!
- HOPE Inc – Warm Line
- Call 520-770-9909 to talk with someone who has first-hand experience living with mental illness and/or substance use. You can talk about life challenges and find local community resources and support.
- Available everyday 8 AM to 10 PM. (Holidays have adjusted hours)
- Pima County Health Department – Substance Use Support Team
- Call 520-548-4251 to get support from the team to help with finding you care and providing referrals to substance use treatment places. This team can also help you get started on medications for opioid use disorder if you are over 18.
- Available Monday through Friday, 8 AM to 5 PM. (Not available on Holidays)
- Arizona 211
- Call 211 to get connected to local resources in your community.
- Available everyday 9 AM to 7 PM.
Other Supportive Services for Young People
- – I Am You 360
- For young adults aged 18 – 22 who are homeless, they offer the “Small Home Experience” homeownership program.
- -StandUp for Kids Tucson
- StandUp for Kids Tucson is committed to ending the cycle of youth homelessness. They have dedicated volunteers who provide street outreach and advocacy for young people who are surviving on the streets. They also have an outreach center and are providing drop-in services on Monday and Wednesday evenings from 5:00 PM to 7:00 PM
- – Our Family Services
- Our Family Services provides their Reunion House Youth & Family Support Program that provides 24/7 supportive housing and resources for any young person ages 12 – 17 who needs a safe place to state. Reunion House provides a comfortable, no-cost enviornment where youth can access immediate support, any time of the day. If you are in immediate need of help call, 520-320-5122.
- Youth Development Employment Center (Pima County One-Stop)
- Whether you are looking for work, changing careers, or trying to get back into school, the Youth Employment Center provides workforce and education services for young people ages 14 to 24. There offer free workshops and seminars, one-on-one career planning, support with getting a GED or High School Diploma, youth hiring events, and more. For more information call 520-724-9649 or email youth.center@pima.gov.
- – Youth On Their Own
- Youth On Their Own supports the high school graduation and continued success of youth experiencing homelessness in grades 6-12 who are enrolled in a public, private, charter, or alternative school in Pima County. Students must be homeless per the McKinney-Vento definition and be without the care of a long term parent or long term guardian. They provide financial assistance, free basic needs items, and guidance. To begin the application process, students can complete an online application at yotoaz.org or contact their YOTO School Liaison (e.g., principal, teacher, counselor, etc.) within their school.
- – Tucson Youth Development
- Serving youth ages 14–24, TYD works with both in-school and out-of-school youth to overcome challenges and create personalized pathways to graduation and employment. If you have questions, call 520-623-5843 or email info@tucsonyouth.org.
- – Tucson Indian Center
- The Tucson Indian Center is an organization that provides services to urban Native American/Alaska Natives living in Tucson. They provide health and social services, and do a lot of activities around health and wellness. The host various camps, events, and trainings for youth, as well as a range of events for the family. For any questions, please call 520-884-7131.
- – Sewa U’uism (Pascua Yaqui Tribe)
- The Sewa U’usim program utilizes a wraparound approach to take care of youth and teens to support overall wellbeing. They have a variety of support groups and engaging activities. For more information, call 520-879-6181.
